We are pleased to announce that we have successfully completed the renewal of our ISO 9001 certification. This achievement represents a significant milestone in our commitment to quality and continuous improvement. Our ongoing renewal and dedication to delivering exceptional products and services to our customers are rewarded with this title that we have held since 2014.

A testament to our excellence: The renewal of ISO 9001 certification is a rigorous process that demonstrates our commitment to quality and customer satisfaction. During this process, our company was thoroughly evaluated by an independent certification body, which reviewed our processes, procedures, and quality management systems. We are proud to share that we successfully surpassed all assessments and met the standards required for ISO 9001 certification.

Thanks to our over 20 years of experience as a factory, we have been able to develop increasingly demanding and competitive production and customer service processes. All our products are meticulously manufactured, treated, and certified, undergoing a final quality review before being delivered to the customer, ensuring they are in perfect condition.

"At FENIX Stage, we take pride in the quality of the manufacturing of our sound, lighting, and structure lifting towers, trusses, roofs, ground support towers, and any type of solution for elevating and stacking professional audiovisual material. That's why we are excited to share the renewal of this certification and the benefits it brings to our customers", comments Julia Niza, CEO of FENIX Stage.

Benefits of ISO 9001 Certification: ISO 9001 certification is an international recognition of our focus on quality and continuous improvement. By obtaining this certification, our customers can have confidence that FENIX Stage meets the highest standards in quality management. Some key benefits of ISO 9001 certification include:

• Consistent quality: Industry professionals can trust that our products and services consistently meet established quality standards.
• Continuous improvement: ISO 9001 certification compels us to continually seek improvement opportunities in our processes, resulting in an even better experience.
• Customer satisfaction focus: The certification helps us maintain a customer-centric approach, ensuring that their needs and expectations are effectively met.

Next Steps: The successful renewal of our ISO 9001 certification is not the end of our journey but the beginning of an ongoing pursuit of excellence. At FENIX Stage, we are committed to continuing to improve and exceed expectations. Some of our next steps include:

• Constant innovation: We will continue to innovate in our products and services to provide even more efficient and reliable solutions to our customers. Currently, the engineering team is already working on projects to create new solutions that will be presented at the ISE Barcelona 2024 trade fair.
• Customer feedback: We value the opinions and suggestions of our customers. We are committed to listening to and acting upon their feedback to ensure their complete satisfaction. Both our sales and marketing teams are constantly in contact with customers to request and analyze the feedback provided.
• Regular updates: We will keep you informed about any significant changes or improvements in our quality management processes and systems. We generate bi-monthly newsletters updating aspects about products and commenting on the projects in which FENIX and its products are involved.
• Improved productivity performance: We hope to enhance our processes and production capacity in 2024.